Assurance
All rentals include a “BASIC” protection plan applicable to the first accident, incident or breakdown, with the following coverage:
(i) Unlimited Kms (ii) Circulation without borders – Allows circulation in any country of the E.U., Iceland, Norway and Switzerland
(iii) Compulsory Civil Liability (RC) – protects the Hirer or the authorized driver regarding the payment for material damages and/or bodily harm caused to third parties until 50,000.00€ (fifty million euros).
iv) Roadside Assistance 24/7 (AV) – Provides for the towing of the vehicle and the transportation of people and goods in case of vehicle breakdown
(v) Loss and Damages (CWD) – covers material damages suffered by the vehicle as a result of a collision and/or rollover, resulting of theft or robbery and arising from fire, lightning or explosion with a maximum liability of 1.950,00 € (one thousand nine hundred and fifty euros)
The Hirer may choose to contract other protection plans:
a) "SUPER" Protection Plan, with a reduced liability limit - 900.00 € (nine hundred euros). In addition to the coverages provided in the "BASIC" plan, also allows the main driver to designate another person authorized to drive the vehicle: Additional Driver (+1);
b) "BEST" Protection Plan, with a minimum liability limit - 450.00 € (four hundred and fifty euros). In addition to the coverages provided in the "BASIC" plan, it includes: (i) (GB) - Glass Breakage, which covers losses resulting from isolated glass breakage of up to 1.000 € (thousand euros). This coverage is not extended to headlights, rear-view mirrors, sunroofs, panels or windows made of synthetic materials; (ii) (TD) – Tyre Damages, which covers the first accidental tyre damage (puncture or burst) and (iii) (AD) – Additional Driver (+3), which allows the main driver to designate up to 3 (three) people authorized to drive the vehicle;
Drivers under the age of 25 are subject to different liability limits (maximum excess): (i) “BASIC” Protection Plan – 2,400.00 € (two thousand and four hundred euros); (ii) “SUPER” Protection Plan – 1,150.00 € (one thousand, one hundred and fifty euros); (iii) “BEST” Protection Plan – 750.00 € (seven hundred and fifty euros).
In the event of an accident due to speeding, negligence, driving under the influence on any substance that impairs driving ability, the Hirer shall be liable for all repair costs and compensation corresponding to the immobilization time of the vehicle, even if an insurance excess reduction service has been contracted. The insurance and any excess reduction services do not exempt the Hirer from full payment of negligently caused damages, in the upper, lower and interior parts of the vehicle, even if there is no collision.
Assistance routière
En cas d’immobilisation du véhicule suite à une panne ou un incident, vous serez pris en charge par l’assistance prévue par le loueur. Un numéro dédié vous permettra de joindre la compagnie d’assistance et vous renseignera sur les étapes de prise en charge.
Paiement sécurisé
Lorsque vous payez sur Yescapa, la rémunération du propriétaire du véhicule est conservée sur un porte-monnaie unique et sécurisé jusqu’au lendemain de votre départ en location. Ainsi, pas de mauvaise surprise, le propriétaire vous accueille le jour du départ pour préparer vos premiers pas avec son véhicule. Quelques jours plus tard, la rémunération arrive sur le compte bancaire du propriétaire.
Garantie au départ
Si vous ne pouvez pas débuter votre location en raison d’une panne du véhicule ou pour un motif lié au propriétaire, notre équipe vous proposera d’autres véhicules répondant à vos critères de voyage, ou vous serez intégralement remboursé.